Airline Will Cancel 23 Percent of Monday Operations to Further Recover From Weather-Driven Events of Feb. 14 and Subsequent Operational Interruptions
NEW YORK — JetBlue Airways this evening announces further operational recovery programs through Monday, Feb. 19. Details include:
Canceling 23 percent of Monday, Feb. 19 operations, including but not limited to all flights to and from the following JetBlue destinations:
Austin, TX Bermuda Charlotte, NC Columbus, OH Houston, TX Jacksonville, FL Nashville, TN Pittsburgh, PA Portland, ME Raleigh/Durham, NC Richmond, VA
Customers are asked to check the status of their flight online at www.jetblue.com prior to leaving for the airport. Customers may check their flight status via web-enabled mobile phones and PDA at http://mobile.jetblue.com/.
Customers scheduled for now-cancelled flights are encouraged to visit www.jetblue.com and choose to either convert the value of their travel to a JetBlue credit or a full refund to the original form of payment.
Customers who would like to rebook their travel through May 22 without change fee or fare difference are asked to call JetBlue at 800-JETBLUE (800-538-2583).
JetBlue extends the operational recovery program into Monday in order to operate a reliable schedule and to continue its work in positioning aircraft and flight crews properly.
JetBlue attempted to recover from the Feb. 14 ice storm by selectively canceling flights on Feb. 15 and Feb. 16 in order to help reset the airline’s operation. The benefits of this action were mitigated by further operational constraints at JFK, including a one runway operation on Feb. 15, which resulted in long delays that flowed into Feb. 16.
JetBlue is taking this aggressive, unprecedented action to end rolling delays and cancellations, and to operate a new schedule reliably.