JetBlue Airways today announces that it has pre-cancelled 23 percent of its Saturday, Feb. 17 and Sunday, Feb. 18 schedule in order to reset the operation by positioning all aircraft and allowing flight crews to reset their operating clocks.
NEW YORK — Further cancellations may occur throughout the operating days.
The airline has canceled all flights to and from the following cities for Saturday, Feb. 17 and Sunday Feb. 18:
Austin, TX Bermuda Charlotte, NC Columbus, OH Houston, TX Jacksonville, FL Nashville, TN Pittsburgh, PA Portland, ME Raleigh/Durham, NC Richmond, VA
Flights to other JetBlue destinations may be impacted as well. Customers are asked to check the status of their flight online at www.jetblue.com. Customers whose flights have been cancelled will be granted full refunds or JetBlue credit, or may choose to rebook their travel through May 22, 2007.
[GADS_NEWS]Refunds and credits may be obtained through www.jetblue.com. Customers may rebook their travel by calling 800-JETBLUE (800-325-2583). Call volume is high; customers may have difficulty getting through to reservations. Customers may rebook via 800-JETBLUE anytime through May 22.
JetBlue attempted to recover from the Feb. 14 ice storm by selectively canceling flights on Feb. 15 and Feb. 16 in order to help reset the airline’s operation. The benefits of this action were mitigated by further operational constraints at JFK, including a one runway operation on Feb. 15, which resulted in long delays that flowed into Feb. 16.
JetBlue is taking this aggressive, unprecedented action to end rolling delays and cancellations, and to operate a new schedule reliably.