Customers traveling to impacted cities may reschedule without penalty; continental.com provides latest flight information and operations summary
Houston – Continental Airlines announced travel options for customers whose flight plans may be affected by severe winter weather conditions forecast for the Northeast and Midwest U.S. through Friday.
Weather conditions are expected to make air travel difficult, forcing some delays and cancellations of flights at airports in the region. To avoid inconvenience, travelers scheduled on flights through Friday may wish to delay commencement of their trip.
Change flights at continental.com for no fee
Customers scheduled to travel to, from or through affected airports, including Continental’s hubs at Newark Liberty International Airport and Cleveland Hopkins International Airport, are encouraged to postpone or reroute their trip without penalty to avoid possible inconvenience. Customers booked on flights in the affected region for travel through Jan. 9, 2009 are permitted a one-time date or time change to their itinerary without penalty for rescheduled travel through Jan. 16, 2009. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details are available at continental.com.
The fastest and most convenient way to change travel plans is via continental.com. Customers should enter their confirmation number and last name in „Manage Reservations.“ Customers may also call Continental Airlines reservations at 800-525-0280 or their travel agent.
continental.com provides an overview of Continental operations as well as up-to-date information regarding the status of specific flights. Automated flight status information is also available at 800-784-4444.